Sr. Manager - ERP

About Us

Key Responsibilities

• Requirement Gathering: Conduct blueprinting/discovery workshops with global HR stakeholders.
• System Design & Configuration: Translate business requirements into technical system configurations, including data models, picklists, MDF objects, and Business Rules.
• Data Migration & Integration: Oversee the migration of HR master data and integrate SuccessFactors with SAP S/4HANA(RISE Platform), or third-party downstream systems using SAP CPI/Integration Center.
• Testing & Training: Manage Unit Testing, User Acceptance Testing (UAT), and prepare configuration workbooks and end-user training materials.
• Go-Live Execution: Manage deployment activities, data cutover, and post-go-live hypercare support
• Incident Management: Handle tickets (L1/L2/L3) based on priority SLAs, ensuring timely troubleshooting and root-cause analysis for system defects
• System Optimization: Proactively propose enhancements, configure new features from SAP’s quarterly releases, and manage complex workflows and Role-Based Permissions (RBP).
• User Support: Act as the primary technical point of contact for resolving user access and master data errors

Qualification

Education: Bachelor's degree in Business, Human Resources.

Experience

• Typically 4 to 10+ years of hands-on experience working with SAP HCM and/or SuccessFactors, preferably with multiple end-to-end implementations.
• Core Module Expertise: Strong foundational knowledge in SAP HCM (PA/OM, Time, Payroll) alongside cloud certifications in SuccessFactors (Employee Central / RCM).

Additional Requirement

Certifications: Active SAP Certified Application Professional in relevant SuccessFactors modules (Employee Central, RCM). 

Competencies